Some things simply cannot be tracked with your PMS.
To work around this, we recommend that you create the following treatment item codes in your system - for use with Complaints, Follow-ups and Referrals.
To add these, go to Location Setup --> Items tab --> choose a category (we suggest miscellaneous) and add the new code as a procedure.
* Codes marked with an asterisk should be created as "Non-Treatment" codes. This is done by selecting the "Non-Treatment" checkbox in the "Other Details" section. A screenshot of this is shown below the table.
To work around this, we recommend that you create the following treatment item codes in your system - for use with Complaints, Follow-ups and Referrals.
To add these, go to Location Setup --> Items tab --> choose a category (we suggest miscellaneous) and add the new code as a procedure.
* Codes marked with an asterisk should be created as "Non-Treatment" codes. This is done by selecting the "Non-Treatment" checkbox in the "Other Details" section. A screenshot of this is shown below the table.
| Code | Description |
| COMP * | Patient Complaint |
| TICK * | Follow-up for a patient who didn't book on the day (tickle diary) |
| TICK7 * | Follow-up 7 days later |
| TICK14 * | Follow-up 14 days later |
| TICK28 * | Follow-up 28 days later |
| OMFSI | Internal referral for oral surgery |
| PROSI | Internal referral for prosthodontist treatment |
| ENDOI | Internal referral for endodontic treatment |
| PAEDI | Internal referral for paediatric treatment |
| PERIOI | Internal referral for periodontal treatment |
| ORTHOI | Internal referral for orthodontic treatment |
| IMPI | Internal referral for implant consultation |
| OMFSE | External referral for oral surgery |
| PROSE | External referral for prosthodontist treatment |
| ENDOE | External referral for endodontic treatment |
| PAEDE | External referral for paediatric treatment |
| PERIOE | External referral for periodontal treatment |
| ORTHOE | External referral for orthodontic treatment |
| IMPE | External referral for implant consultation |
| SLEEP | External referral for sleep apnoea treatment |
| OMED | External referral for oral medicine |
| FTA | Failed to Attend (optional) |
| UTA | Unable to Attend (optional) |
