No. Patient Complaints

How is Number of Patient Complaints calculated?
Written by Jeeve Solutions
Updated 1 year ago
No. Patient Complaints

This metric shows the number of patient complaints received in the selected date range.

It is calculated by taking the total number of "COMP" treatment codes in the selected date range.

Note: To track this metric, your staff need to register the custom treatment code COMP when a complaint is received.

Each pie segment on the pie chart represents a single provider. Hovering over each segment will display the provider name and number of complaints received. 

Clinic totals are shown in the text beneath these charts, with amounts shown for:

1) Total Number of Complaints in selected date range (eg. This Month)
2) Total Number of Complaints in previous date range (eg. Last Month)

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